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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rashad Kemp

April 9, 2026

5  out of  5
rating by Rashad Kemp
"Had a great experience working with Alisha. She was very helpful, knowledgeable, and quick to get me a quote over the phone. She explained everything clearly and made the process easy. Highly recommend!"
We responded:
"Thank you so much for the kind review! I have passed along to Alisha, we’re thankful to count you as a customer! "
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Daeni Thompson

April 9, 2026

5  out of  5
rating by Daeni Thompson
"James and Chris combine experience and expertise with a genuine personal touch. If you value knowledgeable guidance and want to feel confident that your home and family are properly protected, they’re well worth a call to review your policies."
We responded:
"Thank you so much for the kind review Daeni! We’re thankful to count you as a customer for auto umbrella and home insurance and look forward to serving you for many years to come! "
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Freddie Han

April 8, 2026

5  out of  5
rating by Freddie Han
"I would like to sincerely commend "Alisha" who assisted me with my insurance process. She was extremely professional, polite, and efficient throughout the entire experience. She handled everything smoothly and made what could have been a complicated process feel simple and stress-free. Her clear communication and willingness to help were truly appreciated. Thank you for providing such excellent service, I’m very grateful for her support."
We responded:
"Wow! Freddie you made our day around here thank you! We have passed along your review to Alisha, we think she’s pretty great too! Thank you for being a customer 🙏"
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Rachael Solorzano

April 2, 2026

5  out of  5
rating by Rachael Solorzano
"Iv had a great experience with Alisha from StateFarm so far. She was very helpful and walked me through the process of changing insurance and all the questions I had throughout the process. She was patient and detail oriented- 10/10!"
We responded:
"Thank you so much for the kind review, we have passed along to Alisha - we agree, she’s great! Thank you for trusting us with your auto home umbrella and landlord insurance! "
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Ksenija Kokanovic

March 30, 2026

5  out of  5
rating by Ksenija Kokanovic
"James is a superb agent! Would highly recommend him and State Farm. Top-notch! Thank you! Ksenija"
We responded:
"Thank you so much for the kind review Ksenija! We’re thankful to count you as a customer and look forward to serving you for many years to come. Thank you for trusting us with your auto, home, and umbrella insurance! "
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Rick Feedar

March 27, 2026

5  out of  5
rating by Rick Feedar
"John and Alisha provided superb last minute service to help insure a new automobile. I am very pleased with their professionalism and will recommend their agency to friends and family for any insurance need."
We responded:
"Rick thank you so much for the kind review! It was a pleasure working with you and we look forward to serving you for many years to come! "
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McKenzie Crist

March 20, 2026

5  out of  5
rating by McKenzie Crist
"Moved to this area and someone recommended James for my State Farm agent. So I was nervous about moving to a different agent but I have no complaints! Anytime I've called to ask any questions these guys have always helped me out. They are very nice."
We responded:
"You just made our day McKenzie, thank you! 🙏 we’re thankful to count you as a customer and look forward to serving you for many years to come "
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Anthony Fleming

March 17, 2026

5  out of  5
rating by Anthony Fleming
"Amazing insurance office with truly wonderful people. If you're looking for a friendly office environment that genuinely cares, call James!"
We responded:
"Thank you for the kind review Anthony! We love to serve! "
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Thinking Dog Training

March 16, 2026

5  out of  5
rating by Thinking Dog Training
"Beyond helpful and prompt! Best Insurance agent we've worked with!"
We responded:
"Thank you so much for the kind review! We’re thankful to count you as a customer for home auto and umbrella insurance! We look forward to serving you for many years to come! "
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Jake Kay

March 12, 2026

5  out of  5
rating by Jake Kay
"James is the best insurance you can have on your team! I will always use him and his team for my local insurance needs."
We responded:
"Thank you for kind review! We love to serve 🙏"
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Kurt Konicke

January 28, 2026

5  out of  5
rating by Kurt Konicke
"Fantastic experience working with Chris! He is super knowledgeable, detailed and customer focused. Highly recommend doing business with James Bild State Farm Ins"
We responded:
"Kurt thank you so much for the kind review! We’re thankful to count you as a customer and look forward to serving you for many years to come! "
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gregory pfeifer

December 21, 2025

5  out of  5
rating by gregory pfeifer
"I was able to speak with Chris about switching insurance over. Chris was very knowledgeable and very quick to respond. I would recommend James Bild agency to anyone needing insurance!"
We responded:
"Thank you so much for the kind words! I have passed along to Chris. Thank you for trusting us with your business, we look forward to serving you for many years to come! "
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Caroline Greene

December 10, 2025

5  out of  5
rating by Caroline Greene
"James Bild is helping me get everything sorted insurance wise as I move to a new home very last minute. Very kind, and easy going :)"
We responded:
"Caroline you are so kind! We’re thankful to count you as a customer and look forward to serving you for many years to come! "
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Mikaela Schneider

December 10, 2025

5  out of  5
rating by Mikaela Schneider
"James Bild was very professional, clear, friendly and extremely helpful. Highly recommend him and the Franklin State Farm team!"
We responded:
"Mikaela thank you so much for the kind words! We’re thankful to count you as a customer and look forward to serving you for many years to come. "
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Emily (erka1989)

December 9, 2025

5  out of  5
rating by Emily (erka1989)
"James was extremely friendly and kept things super real. Highly recommend."
We responded:
"Emily thank you so much for the kind review! Thank you for entrusting us with your business, we look forward to serving you for many years to come! "
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Kathy Cerasani

December 5, 2025

5  out of  5
rating by Kathy Cerasani
"I worked with Chris Adel on getting my quotes. He was so knowledgeable of all insurance aspects. He explained all coverage at a level I understood. I will give him 5 stars. Thank you Chris :)"
We responded:
"Thank you for the kind words and entrusting us with your insurance! I have passed along to Chris. We look forward to serving you for many years to come! "
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Jedrek Vela

December 4, 2025

5  out of  5
rating by Jedrek Vela
"Fantastic service."
We responded:
"Jedrek thank you so much! We’re thankful to count you as a customer and look forward to serving you for many years to come. "
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Jay Sak

December 2, 2025

5  out of  5
rating by Jay Sak
"I’ve been with my prior company for over 50 years. Chris Adel provided me with the information I needed to make an intelligent decision regarding my insurance needs by bundling my policies. The end result… I’m getting better coverage and saving money. Thanks for the quality service Chris."
We responded:
"Jay thank you so much for the kind words! I have passed along to Chris. Thank you for entrusting us with your insurance, we look forward to serving you for many years to come! "
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Cathy Schallock

November 21, 2025

5  out of  5
rating by Cathy Schallock
"Chris was very knowledgeable in assisting me with the best automobile insurance possible. He answered all my questions and was very patient in providing different quotes. Thank you Chris for a pleasurable experience and calling me back so promptly. It was much appreciated."
We responded:
"Thank you so much for the kind words - I have passed along Chris! We’re Thankful to count you as a customer and look forward to serving you for many years to come! "
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Jordyn Schmidt

November 18, 2025

5  out of  5
rating by Jordyn Schmidt
"James was super awesome to work with! He did great explaining everything in detail and went way above and beyond. So glad I went with someone local!!"
We responded:
"Jordyn thank you so much for the kind words and becoming our customer! We look forward to serving you for many years to come. "
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Tim Sakwinski

November 18, 2025

5  out of  5
rating by Tim Sakwinski
"I recently switched all my policies to James Bild State Farm Insurance Agency and couldn’t be happier with the experience. James and Chris were outstanding, knowledgeable, straightforward, and never pushy. They answered every question quickly and clearly, and made the entire process seamless and stress-free. Highly recommend this agency to anyone looking for honest, responsive service! Thank you, James and Chris!"
We responded:
"Tim thank you so much for the kind words - you made our day! We look forward to serving you for many years to come. "
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Stephanie Michalovitz

October 28, 2025

5  out of  5
rating by Stephanie Michalovitz
"James is a wealth of knowledge! Highly recommend!"
We responded:
"Thank you so much for the kind words Stephanie! It’s a privilege to serve "
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Meghan Hukarevic

October 13, 2025

5  out of  5
rating by Meghan Hukarevic
"Chris and James were both very helpful and answered all of our questions in a way I could easily understand. Thank you both!"
We responded:
"Meghan thank you so much for the 5 star review, it means more than you know. We look forward to serving you for many years to come. "
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Lena Staves

September 19, 2025

5  out of  5
rating by Lena Staves
"Janet Brown was amazing and was quick to answer all my questions. Thank you"
We responded:
"Thank you so much for the kind review! I have passed along to Janet. We look forward to serving you for many years to come. "
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Dave and Mary Nilssen

September 18, 2025

5  out of  5
rating by Dave and Mary Nilssen
"tremendous service and followup"
We responded:
"Thank you so much for the kind words! We’re thankful to count you as a customer and look forward to serving you for many years to come "