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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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gregory pfeifer

December 21, 2025

5  out of  5
rating by gregory pfeifer
"I was able to speak with Chris about switching insurance over. Chris was very knowledgeable and very quick to respond. I would recommend James Bild agency to anyone needing insurance!"
We responded:
"Thank you so much for the kind words! I have passed along to Chris. Thank you for trusting us with your business, we look forward to serving you for many years to come! "
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Caroline Greene

December 10, 2025

5  out of  5
rating by Caroline Greene
"James Bild is helping me get everything sorted insurance wise as I move to a new home very last minute. Very kind, and easy going :)"
We responded:
"Caroline you are so kind! We’re thankful to count you as a customer and look forward to serving you for many years to come! "
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Mikaela Schneider

December 10, 2025

5  out of  5
rating by Mikaela Schneider
"James Bild was very professional, clear, friendly and extremely helpful. Highly recommend him and the Franklin State Farm team!"
We responded:
"Mikaela thank you so much for the kind words! We’re thankful to count you as a customer and look forward to serving you for many years to come. "
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Emily (erka1989)

December 9, 2025

5  out of  5
rating by Emily (erka1989)
"James was extremely friendly and kept things super real. Highly recommend."
We responded:
"Emily thank you so much for the kind review! Thank you for entrusting us with your business, we look forward to serving you for many years to come! "
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Kathy Cerasani

December 5, 2025

5  out of  5
rating by Kathy Cerasani
"I worked with Chris Adel on getting my quotes. He was so knowledgeable of all insurance aspects. He explained all coverage at a level I understood. I will give him 5 stars. Thank you Chris :)"
We responded:
"Thank you for the kind words and entrusting us with your insurance! I have passed along to Chris. We look forward to serving you for many years to come! "
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Jedrek Vela

December 4, 2025

5  out of  5
rating by Jedrek Vela
"Fantastic service."
We responded:
"Jedrek thank you so much! We’re thankful to count you as a customer and look forward to serving you for many years to come. "
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Jay Sak

December 2, 2025

5  out of  5
rating by Jay Sak
"I’ve been with my prior company for over 50 years. Chris Adel provided me with the information I needed to make an intelligent decision regarding my insurance needs by bundling my policies. The end result… I’m getting better coverage and saving money. Thanks for the quality service Chris."
We responded:
"Jay thank you so much for the kind words! I have passed along to Chris. Thank you for entrusting us with your insurance, we look forward to serving you for many years to come! "
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Cathy Schallock

November 21, 2025

5  out of  5
rating by Cathy Schallock
"Chris was very knowledgeable in assisting me with the best automobile insurance possible. He answered all my questions and was very patient in providing different quotes. Thank you Chris for a pleasurable experience and calling me back so promptly. It was much appreciated."
We responded:
"Thank you so much for the kind words - I have passed along Chris! We’re Thankful to count you as a customer and look forward to serving you for many years to come! "
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Jordyn Schmidt

November 18, 2025

5  out of  5
rating by Jordyn Schmidt
"James was super awesome to work with! He did great explaining everything in detail and went way above and beyond. So glad I went with someone local!!"
We responded:
"Jordyn thank you so much for the kind words and becoming our customer! We look forward to serving you for many years to come. "
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Tim Sakwinski

November 18, 2025

5  out of  5
rating by Tim Sakwinski
"I recently switched all my policies to James Bild State Farm Insurance Agency and couldn’t be happier with the experience. James and Chris were outstanding, knowledgeable, straightforward, and never pushy. They answered every question quickly and clearly, and made the entire process seamless and stress-free. Highly recommend this agency to anyone looking for honest, responsive service! Thank you, James and Chris!"
We responded:
"Tim thank you so much for the kind words - you made our day! We look forward to serving you for many years to come. "
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Stephanie Michalovitz

October 28, 2025

5  out of  5
rating by Stephanie Michalovitz
"James is a wealth of knowledge! Highly recommend!"
We responded:
"Thank you so much for the kind words Stephanie! It’s a privilege to serve "
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Meghan Hukarevic

October 13, 2025

5  out of  5
rating by Meghan Hukarevic
"Chris and James were both very helpful and answered all of our questions in a way I could easily understand. Thank you both!"
We responded:
"Meghan thank you so much for the 5 star review, it means more than you know. We look forward to serving you for many years to come. "
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Lena Staves

September 19, 2025

5  out of  5
rating by Lena Staves
"Janet Brown was amazing and was quick to answer all my questions. Thank you"
We responded:
"Thank you so much for the kind review! I have passed along to Janet. We look forward to serving you for many years to come. "
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Dave and Mary Nilssen

September 18, 2025

5  out of  5
rating by Dave and Mary Nilssen
"tremendous service and followup"
We responded:
"Thank you so much for the kind words! We’re thankful to count you as a customer and look forward to serving you for many years to come "
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Todd

September 16, 2025

5  out of  5
rating by Todd
"Janet at State Farm found me the best rate. She took care of everything and made my experience at State Farm wonderful."
We responded:
"Thank you so much for the kind review! We’re thankful to count you as a customer and look forward to serving you for many years to come. "
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Mark Baumgardner

September 11, 2025

5  out of  5
rating by Mark Baumgardner
"I had a pressing matter regarding my homeowner's policy. James was extremely helpful and responsive, and was able to promptly resolve the matter. I will definitely recommend this agency to others I know. A few years later, I am now adding on to this review to re-emphasize how pleased I am with the responsiveness and helpfulness of the other staff members at this agency. This agency has clearly grown over the years, and the staff has been trained well to work with clients on complex and time sensitive issues. Thanks once again to James Bild State Farm for a good customer service experience!"
We responded:
"Thanks so much for the kind review Mark and we are glad we were able to help in your time of need! It’s an honor to serve you and your family and look forward to for many years to come!"
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Nicole McKinley

August 29, 2025

5  out of  5
rating by Nicole McKinley
"First, so professional. Second, incredibly cheerful and helpful. Was proactive in finding the best rates before we even asked. Definitely recommend!"
We responded:
"Thank you so much for your kind words! We’re thankful to count you as a customer and look forward to serving you for many years to come. "
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Jessica Ventura

August 26, 2025

5  out of  5
rating by Jessica Ventura
"Great customer service! Thank you James! I am confident that we are in great hands! Thank you for making the transition so seamless!"
We responded:
"Thank you so much for your kind review! We’re so thankful to count you as a customer and look forward to serving you for many years to come! "
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Elle Rasmussen

August 25, 2025

5  out of  5
rating by Elle Rasmussen
"Chris was very knowledgeable and efficient regarding policies and quickly was able to get us set for both homeowner and auto policies."
We responded:
"Thank you so much for the kind review! We have passed along to Chris. "
Profile photo of Valentina Rovella

Valentina Rovella

August 19, 2025

5  out of  5
rating by Valentina Rovella
"Janet helped me and was super friendly. The whole process was quick and easy."
We responded:
"Thank you so much for the kind words! "
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Lisa Kempen

August 16, 2025

5  out of  5
rating by Lisa Kempen
"Friendly, helpful, available at my convenience. Explained insurance in terms I can understand."
We responded:
"Lisa thank you so much for the kind words! We’re thankful to count you as a customer and look forward to serving you for many years to come. "
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Chris Edwards

August 8, 2025

5  out of  5
rating by Chris Edwards
"Chris Adel was great to work with - friendly, knowledgeable and responsive. Couldn't ask for a better agent"
We responded:
"Thank you so much for the kind words! I have passed along to Chris. We’re thankful to count you as a customer and look forward to serving you for many years to come! "
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Greg Martin

August 7, 2025

5  out of  5
rating by Greg Martin
"Very helpful and friendly with competitive rates."
We responded:
"Thank you so much for the kind review, I have passed along to Janet! We’re thankful to count you as a customer and look forward to serving you for many years to come. "
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Kathy Lafavor

August 6, 2025

5  out of  5
rating by Kathy Lafavor
"Very friendly, competent & efficient. Zero complaints!"
We responded:
"Kathy thank you so much for the 5 star review, your kind words mean more than you know. Thank you for allowing us to serve you, we look forward to for many years to come! "
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Evan Wirt

August 5, 2025

5  out of  5
rating by Evan Wirt
"Fast communication, switched all my policies over from my previous company and so glad I did. They are great here!!"
We responded:
"Evan thank you so much for the kind feedback and entrusting us with your motorcycle auto and home insurance! We look forward to serving you for many years to come! "